About Exothermic Molding, Inc.

Mission Statement

Exothermic Molding’s Mission is to provide the highest value Reaction Injection Molding services available.

Vision Statement

Exothermic Molding achieves ongoing organizational excellence through certified adherence to the ISO Management System providing more and better services while improving jobs and business performance.

Quality Statement

Exothermic Molding strives to produce quality parts, on time, combined with a consistent level of service that meets or exceeds our customer’s expectations.  We accomplish this using documented manufacturing procedures and a dedication towards improving our process.

 
 
 

Service Principles

Each day we work by a set of principles that were developed with the help of our customers to ensure reliability:

  1. Treat our Customers with Respect and Courtesy at All Times.

  2. Respect the Privacy and Confidentiality Needs of our Customers.

  3. Work to Actively Communicate with our Customers and Assure Complete Satisfaction.

  4. Anticipate Customer Wants and Needs and Respond Promptly.

  5. Maintain a Sense of Ownership and Pride toward Our Work, Recognizing that It Is a Reflection of Exothermic and Ourselves.

  6. Clean and Orderly Workplace Contributes to Efficient and Effective Manufacturing Practices.

ISO 9001:2015 sets out the criteria for a quality management system. It can be used by an organization, large or small, regardless of its field of activity.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. These principles help ensure that customers get consistent, good quality products and services.